Frequently Asked Questions
Everything you need to know about your Rennora Beauty experience.
Are Rennora Beauty products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but usually arrive within 10-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Are your skincare products suitable for sensitive skin?
Our formulas are designed with high-quality, gentle ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.